FAQs
What is the cost of attending?
Click here to view the pricing to attend EATS 2021.
When do I get my badge?
Your badge will be available for collection at the start of the event from the registration desk, please bring ID or a business card with you to pick up your badge.
What’s included in my ticket?
Included in your ticket is access to the entire conference, including all streams, lunches on each day of the show (except day tickets, where lunch is included on that day only) and access to the networking reception during the event.
If I have a problem on site who do I speak to?
Please visit the registration booth at the show and someone will be able to help you.
How do I book my hotel room?
To book your hotel room please click here.
I haven’t received the invoice for my ticket?
Please contact registration@halldale.com and someone will be able to resend you your invoice.
Can I cancel my booking?
We can offer a refund (minus a 20% administration fee) up-to 28 days before the event after this period a ticket is non-refundable.
We can offer a ticket transfer at any time in the run-up to an event, if you would like to transfer your ticket please contact registration@halldale.com
How do I change my booking?
If you would like to make any changes to your booking please contact registration@halldale.com
Can I attend different streams with my ticket?
Yes, your ticket includes access to all conference streams and the exhibition.
How do I become a sponsor?
If you wish to become a sponsor please click here.
How do I become an exhibitor?
If you wish to become an exhibitor please click here.
How do I become a speaker?
If you wish to become a speaker for this event or future events please contact fiona.greenyer@halldale.com
Can I have a ticket to the exhibition only?
Your ticket will include access to both the conference and exhibition, we do not sell tickets just for the exhibition.
Who do I contact for Visa support?
For a letter of invitation please email events@halldale.com.
What if I can no longer attend but my colleague can in my place?
If you would like to transfer you ticket to a colleague please contact events@halldale.com.
Why is the registration page not working on Internet Explorer?
Our registration page works best on the web browsers; Safari, Chrome and Mozilla.